Business Wire·5 days ago
Sprinklr Announces Thomas Addis as Chief Revenue OfficerNEW YORK--(BUSINESS WIRE)---- $CXM #CX--Thomas Addis will join Sprinklr as its Chief Revenue Officer, effective immediately.
Sprinklr, Inc.(CXM)Earnings, Financials & Key Ratios
CXM•NYSE
$5.32
59.9× P/E·Price updated Jul 2, 2026
AboutSprinklr, Inc. provides enterprise cloud software products worldwide. The company offers Unified Customer Experience Management platform, a purpose-built to analyze unstructured customer experience data, built to scale across future and modern channels, and integrates all stages of the customer journey. Its products include Modern Research that enables its customers to listen, learn from, and act on insights gleaned from modern channels; Modern Care that enables brands to listen to, route, resolve and analyze customer service issues across modern and traditional channels; Modern Marketing and Advertising enables global brands to plan, create, publish, optimize, and analyze their organic/owned marketing content and paid advertising campaigns across modern channels; and Social Engagement and Sales allows customers listen to, triage, engage, and analyze conversations across modern channels. The company also provides professional, managed, training, and consultancy services. Sprinklr, Inc. was founded in 2009 and is headquartered in New York, New York.Show more
- Revenue$857M+7.6%
- EBITDA$78M+159.8%
- Net Income$23M-81.2%
- EPS (Diluted)0.09-79.8%
- Gross Margin67.4%-6.6%
- EBITDA Margin9.12%+141.4%
- Operating Margin6.89%+129.1%
- Net Margin2.67%-82.5%
- ROE3.8%-79.8%
CXM Price & Volume
Sprinklr, Inc. (CXM) stock price & volume — 10-year historical chart
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Decelerating Growth Challenges Enterprise Software Margin Profile
Investment Thesis • Updated 2027Q1
VerdictNeutral
Growth:Decelerating
Profitability:Moderate
Financial:Healthy
Cash Flow:Mixed
Primary Risk:Enterprise sales cycle saturation
Key Thesis Takeaways
- Sprinklr faces a challenging transition as revenue growth has decelerated to 6.8% in 2027Q1, signaling potential saturation in its core enterprise customer experience market.
- While the company maintains a conservative capital structure with a 0.09 debt-to-equity ratio, the persistent reliance on stock-based compensation exceeding $20 million per quarter obscures true profitability.
- Investors should monitor whether the company can improve its 4.5% operating margin through platform efficiency rather than relying on aggressive share repurchases like the $125 million executed in 2027Q1.
Verdict Logic
while the forward P/E of 11.37 appears attractive, the deceleration of revenue growth to 6.8% and the consistent $20 million quarterly stock-based compensation expense suggest significant execution risks remain.
CXM Growth Metrics
Sprinklr, Inc. (CXM) revenue, earnings & EPS growth — 3, 5 & 10-year CAGR
Revenue CAGR
10 Years-
5 Years17.24%
3 Years11.51%
TTM8.1%
Profit CAGR
10 Years-
5 Years-
3 Years-
TTM-73.81%
EPS CAGR
10 Years-
5 Years-
3 Years-
TTM-72.72%
Return on Capital
10 Years-50.4%
5 Years-3.19%
3 Years5.91%
Last Year8.97%
CXM Recent Earnings
Sprinklr, Inc. (CXM) EPS & revenue vs analyst estimates — last 4 quarters
●Beat EPS 11/12 qtrs (92%)●Beat Revenue 11/12 qtrs (92%)
Q3 2026Latest
Jun 3, 2026Metric
Actual
Est
EPS
$0.11+10.0%
$0.10
Rev
$219M+1.7%
$216M
Q2 2026
Mar 11, 2026Metric
Actual
Est
EPS
$0.13+30.0%
$0.10
Rev
$221M+1.7%
$217M
Q4 2025
Dec 3, 2025Metric
Actual
Est
EPS
$0.12+31.2%
$0.09
Rev
$219M+4.5%
$210M
Q4 2025
Sep 3, 2025Metric
Actual
Est
EPS
$0.13+30.0%
$0.10
Rev
$212M+1.1%
$210M
| Quarter | Date | EPS (Act vs Est) | Revenue (Act vs Est) |
|---|---|---|---|
| Q3 2026Latest | Jun 3, 2026 | $0.11vs $0.10+10.0% | $219Mvs $216M+1.7% |
| Q2 2026 | Mar 11, 2026 | $0.13vs $0.10+30.0% | $221Mvs $217M+1.7% |
| Q4 2025 | Dec 3, 2025 | $0.12vs $0.09+31.2% | $219Mvs $210M+4.5% |
| Q4 2025 | Sep 3, 2025 | $0.13vs $0.10+30.0% | $212Mvs $210M+1.1% |
Based on last 12 quarters of dataView full earnings history →
Latest CXM News
Recent stock market news and headlines for Sprinklr, Inc. (CXM)
Business Wire·Jun 29, 2026
Sprinklr Named Exemplary in the 2026 Customer Experience Management Buyers Guide by ISG ResearchNEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr Named Exemplary in the 2026 Customer Experience Management Buyers Guide by ISG Research.
Zacks Investment Research·Jun 25, 2026
Implied Volatility Surging for Sprinklr Stock OptionsInvestors need to pay close attention to CXM stock based on the movements in the options market lately.
Business Wire·Jun 18, 2026
ResultsCX Earns Great Place To Work® Certification™ Across Eight Countries, Underscoring Its People-First CultureLONDON--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies, including Fortune 100 and FTSE 250 brands, today announced it has earned Great Place To Work® Certification™ in eight countries: Bulgaria, Honduras, India, Mexico, the Philippines, South Africa, the United Kingdom, and the United States. The recognition reflects the strength of a globally aligned, locally relevant culture that supports performance at scale. Great Place To.
Peers Comparison
Key metrics vs top competitors for Sprinklr, Inc. (CXM)
| Company | Price | Market Cap | P/E Ratio | Rev Growth (1Y) | Net Margin | ROE | Div Yield |
|---|---|---|---|---|---|---|---|
| $5.32 | $1.31B | 59.91 | 7.64% | 2.67% | 3.8% | — | |
| $22.93 | $2.58B | -18.80 | 24.4% | -15.51% | -20.27% | — | |
| $16.36 | $4.95B | -148.73 | 31.63% | -0.66% | -0.75% | — | |
| $20.85 | $4.6B | -148.93 | 29.72% | -1.61% | -3.04% | — | |
| $3.42 | $143.25M | -2.36 | 0.57% | -17.43% | — | — | |
| $4.07 | $294.26M | -0.29 | 70.87% | -151.44% | -93.17% | — |
Compare CXM vs Peers
Sprinklr, Inc. (CXM) vs competitors — business, growth, and fundamentals comparison against the closest industry rivals.
CXM SEC Filings & Documents
Sprinklr, Inc. (CXM) SEC filings — annual & quarterly reports (10-K, 10-Q)
8-K Announcements
6Material company update
Jun 3, 2026·SEC
Material company update
Apr 29, 2026·SEC
Material company update
Mar 11, 2026·SEC
10-K Annual Reports
210-Q Quarterly Reports
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CXM Frequently Asked Questions
Sprinklr, Inc. (CXM) stock FAQ — growth, dividends, profitability & financials explained
Growth & Financials
What is Sprinklr, Inc.'s revenue?
Sprinklr, Inc. (CXM) reported $871.2M in revenue for fiscal year 2026. This represents a 169% increase from $324.3M in 2020.
How fast is Sprinklr, Inc. growing?
Sprinklr, Inc. (CXM) grew revenue by 7.6% over the past year. This is steady growth.
Is CXM profitable?
Yes, Sprinklr, Inc. (CXM) is profitable, generating $28.7M in net income for fiscal year 2026 (2.7% net margin).
Dividend & Returns
What is CXM's return on equity?
Sprinklr, Inc. (CXM) has a return on equity (ROE) of 3.8%. This is below average, suggesting room for improvement.
What is Sprinklr, Inc.'s free cash flow?
Sprinklr, Inc. (CXM) generated $144.4M in free cash flow for fiscal year 2026. Positive FCF indicates the company can fund dividends, buybacks, or reinvestment.