TTEC Holdings, Inc. (TTEC) quarterly income statement — complete revenue, gross profit & net income history
| Metric | Q1'26 | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 | Q1'24 | Q4'23 | Q3'23 | Q2'23 | Q1'23 | Q4'22 | Q3'22 | Q2'22 | Q1'22 | Q4'21 | Q3'21 | Q2'21 |
|---|
| Sales/Revenue | 496.07M | 569.96M | 519.14M | 512.91M | 534.4M | 567.44M | 529.43M | 534.09M | 576.64M | 626.18M | 602.96M | 600.39M | 633.29M | 658.28M | 592.45M | 604.25M | 588.73M | 612.32M | 565.79M | 554.79M |
| Revenue Growth % | -7.17% | 0.44% | -1.94% | -3.96% | -7.32% | -9.38% | -12.19% | -11.04% | -8.95% | -4.88% | 1.77% | -0.64% | 7.57% | 7.51% | 4.71% | 8.91% | 9.18% | 7.24% | 14.77% | 22.45% |
| Cost of Goods Sold | 409.17M | 443.23M | 413.63M | 422.16M | 437.25M | 448.93M | 415.23M | 417.89M | 453.82M | 505.81M | 479.7M | 464.69M | 482.68M | 495.34M | 450.45M | 463.51M | 447.21M | 467.34M | 473.07M | 400.32M |
| COGS % of Revenue | 82.48% | 77.77% | 79.68% | 82.31% | 81.82% | 79.12% | 78.43% | 78.24% | 78.7% | 80.78% | 79.56% | 77.4% | 76.22% | 75.25% | 76.03% | 76.71% | 75.96% | 76.32% | 83.61% | 72.16% |
| Gross Profit | 86.89M | 126.72M | 105.51M | 90.75M | 97.16M | 118.51M | 114.2M | 116.19M | 122.82M | 120.37M | 123.26M | 135.71M | 150.61M | 162.94M | 142M | 140.74M | 141.51M | 144.97M | 92.72M | 154.47M |
| Gross Margin % | 17.52% | 22.23% | 20.32% | 17.69% | 18.18% | 20.88% | 21.57% | 21.76% | 21.3% | 19.22% | 20.44% | 22.6% | 23.78% | 24.75% | 23.97% | 23.29% | 24.04% | 23.68% | 16.39% | 27.84% |
| Gross Profit Growth % | -10.56% | 6.94% | -7.61% | -21.9% | -20.9% | -1.55% | -7.35% | -14.38% | -18.45% | -26.13% | -13.2% | -3.58% | 6.43% | 12.39% | 53.15% | -8.89% | -6.01% | -0.38% | -25.57% | 33.42% |
| Operating Expenses | 66.54M | 92.85M | 90.97M | 70.65M | 70.04M | 103.21M | 101.31M | 340.61M | 100.11M | 103.44M | 97.87M | 104.41M | 106.2M | 114.19M | 106.39M | 104.86M | 93.2M | 93.06M | 67.43M | 88.64M |
| OpEx % of Revenue | 13.41% | 16.29% | 17.52% | 13.78% | 13.11% | 18.19% | 19.14% | 63.77% | 17.36% | 16.52% | 16.23% | 17.39% | 16.77% | 17.35% | 17.96% | 17.35% | 15.83% | 15.2% | 11.92% | 15.98% |
| Selling, General & Admin | 66.54M | 70.7M | 68.94M | 70.65M | 70.04M | 73.16M | 71.58M | 73.73M | 74.58M | 74.74M | 66.78M | 75.34M | 74.01M | 80.6M | 75.23M | 66.77M | 64.84M | 58.51M | 67.43M | 61.3M |
| SG&A % of Revenue | 13.41% | 12.4% | 13.28% | 13.78% | 13.11% | 12.89% | 13.52% | 13.8% | 12.93% | 11.94% | 11.08% | 12.55% | 11.69% | 12.24% | 12.7% | 11.05% | 11.01% | 9.56% | 11.92% | 11.05% |
| Research & Development | 0 | 0 | 0 | 0 | 0 | 3.7M | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| R&D % of Revenue | - | - | - | - | - | 0.65% | - | - | - | - | - | - | - | - | - | - | - | - | - | - |
| Other Operating Expenses | 0 | 1000K | 1000K | 0 | 0 | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 1000K | 0 | 1000K |
| Operating Income | 20.36M | 33.88M | 14.54M | 20.1M | 27.12M | 15.29M | 12.89M | -224.41M | 22.71M | 16.92M | 25.39M | 31.3M | 44.41M | 48.74M | 35.6M | 35.88M | 48.31M | 51.91M | 25.3M | 65.83M |
| Operating Margin % | 4.1% | 5.94% | 2.8% | 3.92% | 5.07% | 2.7% | 2.43% | -42.02% | 3.94% | 2.7% | 4.21% | 5.21% | 7.01% | 7.4% | 6.01% | 5.94% | 8.21% | 8.48% | 4.47% | 11.87% |
| Operating Income Growth % | -24.94% | 121.51% | 12.82% | 108.96% | 19.41% | -9.64% | -49.23% | -817.02% | -48.86% | -65.28% | -28.69% | -12.78% | -8.07% | -6.1% | 40.76% | -45.49% | -34.2% | -15.75% | -52.63% | 34.45% |
| EBITDA | 41.66M | 56.02M | 36.57M | 42.98M | 49.82M | 38.99M | 36.93M | -199.34M | 47.86M | 41.83M | 50.98M | 56.24M | 70.24M | 80.47M | 62.72M | 62.2M | 74.94M | 77.96M | 50.58M | 90.75M |
| EBITDA Margin % | 8.4% | 9.83% | 7.04% | 8.38% | 9.32% | 6.87% | 6.98% | -37.32% | 8.3% | 6.68% | 8.46% | 9.37% | 11.09% | 12.23% | 10.59% | 10.29% | 12.73% | 12.73% | 8.94% | 16.36% |
| EBITDA Growth % | -16.37% | 43.69% | -0.99% | 121.56% | 4.1% | -6.78% | -27.56% | -454.42% | -31.87% | -48.02% | -18.71% | -9.57% | -6.27% | 3.22% | 24.02% | -31.46% | -20.18% | -6.54% | -30.64% | 34.2% |
| D&A (Non-Cash Add-back) | 21.3M | 22.15M | 22.03M | 22.89M | 22.7M | 23.7M | 24.04M | 25.07M | 25.14M | 24.9M | 25.59M | 24.95M | 25.83M | 31.73M | 27.12M | 26.31M | 26.63M | 26.05M | 25.28M | 24.92M |
| EBIT | 20.36M | -169.36M | 16.68M | 20.1M | 27.12M | 34M | 12.11M | -222.21M | 23.9M | 16.55M | 30.88M | 28.85M | 46.23M | 48.41M | 40.07M | 42.27M | 49.77M | 50.87M | 29.48M | 67.11M |
| Net Interest Income | -16.53M | -15.98M | -16.13M | -15.02M | -15.22M | -20.06M | -21.42M | -20.02M | -20.09M | -20.09M | -18.98M | -17.86M | -16.23M | -14.72M | -10.05M | -5.92M | -3.57M | -3.52M | -3.33M | -3.15M |
| Interest Income | 451K | 1.07M | 501K | 3.22M | 4.58M | 1.07M | 263K | 414K | 983K | 1.52M | 1.34M | 1.13M | 1.16M | 821K | 519K | 271K | 200K | 181K | 171K | 230K |
| Interest Expense | 16.98M | 17.05M | 16.63M | 18.23M | 19.8M | 21.13M | 21.68M | 20.43M | 21.07M | 21.61M | 20.33M | 18.99M | 17.39M | 15.54M | 10.56M | 6.19M | 3.77M | 3.7M | 3.5M | 3.38M |
| Other Income/Expense | -17.74M | -220.29M | -14.49M | -16.53M | -14.56M | -2.42M | -22.46M | -18.23M | -19.88M | -21.99M | -18.3M | -21.44M | -15.57M | -15.88M | -6.1M | 188K | -2.31M | -4.74M | 685K | -2.1M |
| Pretax Income | 2.62M | -186.41M | 51K | 3.56M | 12.56M | 12.87M | -9.57M | -242.64M | 2.83M | -5.06M | 7.09M | 9.86M | 28.84M | 32.87M | 29.5M | 36.07M | 46M | 47.17M | 25.98M | 63.73M |
| Pretax Margin % | 0.53% | -32.71% | 0.01% | 0.69% | 2.35% | 2.27% | -1.81% | -45.43% | 0.49% | -0.81% | 1.18% | 1.64% | 4.55% | 4.99% | 4.98% | 5.97% | 7.81% | 7.7% | 4.59% | 11.49% |
| Income Tax | 7.8M | -15.88M | 11.12M | 10.29M | 9.31M | 8.25M | 9.39M | 54.13M | 2.33M | 3.14M | 5.29M | 6.1M | 7.92M | 7.32M | 4.49M | 7.27M | 8.03M | 14.42M | 7.94M | 11.35M |
| Effective Tax Rate % | 297.6% | 8.52% | 21798.04% | 288.66% | 74.16% | 64.11% | -98.14% | -22.31% | 82.33% | -62.05% | 74.67% | 61.89% | 27.47% | 22.26% | 15.21% | 20.17% | 17.46% | 30.58% | 30.56% | 17.82% |
| Net Income | -7.61M | -172.49M | -13.37M | -7.99M | 1.38M | 2M | -21.12M | -299.54M | -2.31M | -9.9M | -1.53M | 1.21M | 18.65M | 22.35M | 22.25M | 25.23M | 33.4M | 28.75M | 14.44M | 47.37M |
| Net Margin % | -1.53% | -30.26% | -2.58% | -1.56% | 0.26% | 0.35% | -3.99% | -56.08% | -0.4% | -1.58% | -0.25% | 0.2% | 2.94% | 3.4% | 3.76% | 4.18% | 5.67% | 4.7% | 2.55% | 8.54% |
| Net Income Growth % | -649.78% | -8720.29% | 36.7% | 97.33% | 160.04% | 120.21% | -1280.52% | -24834.85% | -112.36% | -144.29% | -106.88% | -95.2% | -44.18% | -22.25% | 54.13% | -46.73% | -33.75% | -35.29% | -32.44% | 51.22% |
| Net Income (Continuing) | -5.18M | -170.53M | -11.07M | -6.72M | 3.25M | 4.62M | -18.97M | -296.77M | 500K | -8.21M | 1.8M | 3.76M | 20.92M | 25.55M | 25.02M | 28.8M | 37.97M | 32.75M | 18.04M | 52.37M |
| Discontinued Operations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority Interest | 18.24M | 17.84M | 17.41M | 17.29M | 17.53M | 17.86M | 17.83M | 17.63M | 17.1M | 16.91M | 21.29M | 20.87M | 20.77M | 73.84M | 72.21M | 71.67M | 73.21M | 72.13M | 15.92M | 15.4M |
| EPS (Diluted) | -0.16 | -3.57 | -0.28 | -0.17 | 0.03 | 0.04 | -0.44 | -6.29 | -0.05 | -0.21 | -0.03 | 0.03 | 0.39 | 0.47 | 0.47 | 0.53 | 0.71 | 0.61 | 0.30 | 1.00 |
| EPS Growth % | -657.49% | -8681.73% | 36.36% | 97.3% | 159.3% | 119.81% | -1266.46% | -24766.67% | -112.41% | -144.68% | -106.85% | -95.19% | -45.07% | -22.95% | 56.67% | -47% | -33.02% | -35.11% | -33.33% | 49.25% |
| EPS (Basic) | -0.16 | -3.57 | -0.28 | -0.17 | 0.03 | 0.04 | -0.44 | -6.30 | -0.05 | -0.21 | -0.03 | 0.03 | 0.39 | 0.47 | 0.47 | 0.54 | 0.71 | 0.61 | 0.31 | 1.01 |
| Diluted Shares Outstanding | 48.58M | 48.21M | 48.46M | 48.06M | 48.23M | 48.15M | 47.86M | 47.62M | 47.59M | 47.42M | 47.49M | 47.45M | 47.4M | 47.3M | 47.31M | 47.38M | 47.38M | 47.37M | 47.35M | 47.41M |
| Basic Shares Outstanding | 48.58M | 48.21M | 48.46M | 48.06M | 47.77M | 47.74M | 47.72M | 47.56M | 47.43M | 47.42M | 47.41M | 47.26M | 47.23M | 47.22M | 47.21M | 47.05M | 47.01M | 46.99M | 46.98M | 46.84M |
| Dividend Payout Ratio | - | - | - | - | - | - | - | - | - | - | - | 2029.07% | - | 109.85% | - | 93.2% | - | 76.82% | - | 42.5% |