ServiceNow, Inc. (NOW) quarterly income statement — complete revenue, gross profit & net income history
| Metric | Q1'26 | Q4'25 | Q3'25 | Q2'25 | Q1'25 | Q4'24 | Q3'24 | Q2'24 | Q1'24 | Q4'23 | Q3'23 | Q2'23 | Q1'23 | Q4'22 | Q3'22 | Q2'22 | Q1'22 | Q4'21 | Q3'21 | Q2'21 |
|---|
| Sales/Revenue | 3.77B | 3.57B | 3.41B | 3.21B | 3.09B | 2.96B | 2.8B | 2.63B | 2.6B | 2.44B | 2.29B | 2.15B | 2.1B | 1.94B | 1.83B | 1.75B | 1.72B | 1.61B | 1.51B | 1.41B |
| Revenue Growth % | 22.09% | 20.66% | 21.81% | 22.38% | 18.63% | 21.34% | 22.25% | 22.19% | 24.19% | 25.62% | 24.96% | 22.72% | 21.72% | 20.2% | 21.1% | 24.34% | 26.62% | 29.09% | 31.25% | 31.58% |
| Cost of Goods Sold | 940M | 834M | 774M | 724M | 651M | 631M | 584M | 552M | 520M | 516M | 496M | 471M | 438M | 415M | 400M | 389M | 369M | 375M | 350M | 329M |
| COGS % of Revenue | 24.93% | 23.37% | 22.72% | 22.52% | 21.08% | 21.34% | 20.88% | 21.01% | 19.98% | 21.17% | 21.68% | 21.91% | 20.9% | 21.39% | 21.85% | 22.2% | 21.43% | 23.23% | 23.15% | 23.35% |
| Gross Profit | 2.83B | 2.73B | 2.63B | 2.49B | 2.44B | 2.33B | 2.21B | 2.08B | 2.08B | 1.92B | 1.79B | 1.68B | 1.66B | 1.52B | 1.43B | 1.36B | 1.35B | 1.24B | 1.16B | 1.08B |
| Gross Margin % | 75.07% | 76.63% | 77.28% | 77.48% | 78.92% | 78.66% | 79.12% | 78.99% | 80.02% | 78.83% | 78.32% | 78.09% | 79.1% | 78.61% | 78.15% | 77.8% | 78.57% | 76.77% | 76.85% | 76.65% |
| Gross Profit Growth % | 16.13% | 17.54% | 18.98% | 20.05% | 16.99% | 21.08% | 23.49% | 23.59% | 25.63% | 25.97% | 25.23% | 23.18% | 22.54% | 23.08% | 23.15% | 26.2% | 27.52% | 27.57% | 29.07% | 28.89% |
| Operating Expenses | 2.33B | 2.29B | 2.06B | 2.13B | 1.99B | 1.95B | 1.79B | 1.83B | 1.75B | 1.65B | 1.56B | 1.56B | 1.51B | 1.37B | 1.34B | 1.34B | 1.27B | 1.2B | 1.09B | 1.03B |
| OpEx % of Revenue | 61.72% | 64.21% | 60.49% | 66.35% | 64.31% | 66.01% | 64.18% | 69.85% | 67.27% | 67.75% | 68.23% | 72.65% | 72.23% | 70.62% | 73.18% | 76.54% | 73.52% | 74.6% | 71.96% | 73.03% |
| Selling, General & Admin | 1.5B | 1.52B | 1.31B | 1.4B | 1.28B | 1.28B | 1.17B | 1.19B | 1.15B | 1.09B | 1.01B | 1.04B | 1.02B | 916M | 884M | 897M | 852M | 812M | 730M | 696M |
| SG&A % of Revenue | 39.89% | 42.54% | 38.48% | 43.51% | 41.55% | 43.42% | 41.79% | 45.38% | 43.99% | 44.69% | 44.23% | 48.42% | 48.76% | 47.22% | 48.28% | 51.2% | 49.48% | 50.31% | 48.28% | 49.4% |
| Research & Development | 823M | 773M | 750M | 734M | 703M | 668M | 626M | 643M | 606M | 562M | 549M | 521M | 492M | 454M | 456M | 444M | 414M | 392M | 358M | 333M |
| R&D % of Revenue | 21.83% | 21.66% | 22.01% | 22.83% | 22.77% | 22.59% | 22.38% | 24.48% | 23.28% | 23.06% | 23.99% | 24.23% | 23.47% | 23.4% | 24.9% | 25.34% | 24.04% | 24.29% | 23.68% | 23.63% |
| Other Operating Expenses | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1000K | 1000K | 1000K | 0 |
| Operating Income | 503M | 443M | 572M | 358M | 451M | 374M | 418M | 240M | 332M | 270M | 231M | 117M | 144M | 155M | 91M | 22M | 87M | 35M | 74M | 51M |
| Operating Margin % | 13.34% | 12.42% | 16.79% | 11.14% | 14.6% | 12.65% | 14.94% | 9.14% | 12.75% | 11.08% | 10.1% | 5.44% | 6.87% | 7.99% | 4.97% | 1.26% | 5.05% | 2.17% | 4.89% | 3.62% |
| Operating Income Growth % | 11.53% | 18.45% | 36.84% | 49.17% | 35.84% | 38.52% | 80.95% | 105.13% | 130.56% | 74.19% | 153.85% | 431.82% | 65.52% | 342.86% | 22.97% | -56.86% | -10.31% | 95.2% | 7.25% | -19.05% |
| EBITDA | 761M | 655M | 766M | 530M | 611M | 528M | 537M | 376M | 462M | 397M | 350M | 227M | 270M | 253M | 177M | 103M | 165M | 139M | 177M | 145M |
| EBITDA Margin % | 20.19% | 18.36% | 22.48% | 16.49% | 19.79% | 17.86% | 19.2% | 14.31% | 17.75% | 16.29% | 15.3% | 10.56% | 12.88% | 13.04% | 9.67% | 5.88% | 9.58% | 8.61% | 11.71% | 10.29% |
| EBITDA Growth % | 24.55% | 24.05% | 42.64% | 40.96% | 32.25% | 33% | 53.43% | 65.64% | 71.11% | 56.92% | 97.74% | 120.39% | 63.64% | 82.01% | 0% | -28.97% | -18.72% | 25.27% | 15.69% | -0.68% |
| D&A (Non-Cash Add-back) | 258M | 212M | 194M | 172M | 160M | 154M | 119M | 136M | 130M | 127M | 119M | 110M | 126M | 98M | 86M | 81M | 78M | 104M | 103M | 94M |
| EBIT | 503M | 541M | 700M | 477M | 561M | 468M | 522M | 340M | 431M | 353M | 305M | 180M | 194M | 190M | 110M | 35M | 91M | 39M | 75M | 57M |
| Net Interest Income | 88M | 105M | 109M | 110M | 109M | 101M | 102M | 98M | 95M | 80M | 76M | 68M | 54M | 32M | 18M | 6M | 0 | -2M | -2M | -2M |
| Interest Income | 88M | 105M | 115M | 116M | 115M | 106M | 108M | 104M | 101M | 86M | 82M | 74M | 60M | 39M | 26M | 12M | 6M | 5M | 5M | 5M |
| Interest Expense | 0 | 0 | 6M | 6M | 6M | 5M | 6M | 6M | 6M | 6M | 6M | 6M | 6M | 7M | 8M | 6M | 6M | 7M | 7M | 7M |
| Other Income/Expense | 170M | 98M | 122M | 113M | 104M | 89M | 98M | 94M | 93M | 77M | 68M | 57M | 44M | 28M | 11M | 7M | -2M | -3M | -6M | -1M |
| Pretax Income | 673M | 541M | 694M | 471M | 555M | 463M | 516M | 334M | 425M | 347M | 299M | 174M | 188M | 183M | 102M | 29M | 85M | 32M | 68M | 50M |
| Pretax Margin % | 17.85% | 15.16% | 20.37% | 14.65% | 17.97% | 15.66% | 18.45% | 12.71% | 16.33% | 14.24% | 13.07% | 8.09% | 8.97% | 9.43% | 5.57% | 1.66% | 4.94% | 1.98% | 4.5% | 3.55% |
| Income Tax | 204M | 140M | 192M | 86M | 95M | 79M | 84M | 72M | 78M | 52M | 57M | -870M | 38M | 33M | 22M | 9M | 10M | 6M | 5M | -9M |
| Effective Tax Rate % | 30.31% | 25.88% | 27.67% | 18.26% | 17.12% | 17.06% | 16.28% | 21.56% | 18.35% | 14.99% | 19.06% | -500% | 20.21% | 18.03% | 21.57% | 31.03% | 11.76% | 18.75% | 7.35% | -18% |
| Net Income | 469M | 401M | 502M | 385M | 460M | 384M | 432M | 262M | 347M | 295M | 242M | 1.04B | 150M | 150M | 80M | 20M | 75M | 26M | 63M | 59M |
| Net Margin % | 12.44% | 11.24% | 14.73% | 11.98% | 14.9% | 12.99% | 15.45% | 9.97% | 13.33% | 12.11% | 10.58% | 48.56% | 7.16% | 7.73% | 4.37% | 1.14% | 4.36% | 1.61% | 4.17% | 4.19% |
| Net Income Growth % | 1.96% | 4.43% | 16.2% | 46.95% | 32.56% | 30.17% | 78.51% | -74.9% | 131.33% | 96.67% | 202.5% | 5120% | 100% | 476.92% | 26.98% | -66.1% | -8.54% | 56.17% | 384.62% | 44.73% |
| Net Income (Continuing) | 469M | 401M | 502M | 385M | 460M | 384M | 432M | 262M | 347M | 295M | 242M | 1.04B | 150M | 150M | 80M | 20M | 75M | 26M | 63M | 59M |
| Discontinued Operations | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| Minority Interest | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| EPS (Diluted) | 0.45 | 0.38 | 0.48 | 0.37 | 0.44 | 0.37 | 0.41 | 0.25 | 0.33 | 0.29 | 0.23 | 1.02 | 0.15 | 0.15 | 0.08 | 0.02 | 0.07 | 0.03 | 0.06 | 0.06 |
| EPS Growth % | 2.27% | 2.7% | 17.07% | 46.83% | 31.74% | 29.37% | 75.21% | -75.2% | 128.77% | 93.24% | 200% | 5057.36% | 97.3% | 469.23% | 25.81% | -66.03% | -9.76% | 58.15% | 386.66% | 45% |
| EPS (Basic) | 0.45 | 0.39 | 0.48 | 0.37 | 0.44 | 0.37 | 0.42 | 0.25 | 0.34 | 0.29 | 0.24 | 1.02 | 0.15 | 0.15 | 0.08 | 0.02 | 0.08 | 0.03 | 0.06 | 0.06 |
| Diluted Shares Outstanding | 1.04B | 1.05B | 1.05B | 1.05B | 1.05B | 1.04B | 1.04B | 1.04B | 1.04B | 1.03B | 1.03B | 1.03B | 1.02B | 1.01B | 1.01B | 1.01B | 1.01B | 1.02B | 1.01B | 1.01B |
| Basic Shares Outstanding | 1.04B | 1.04B | 1.04B | 1.04B | 1.03B | 1.03B | 1.03B | 1.03B | 1.03B | 1.02B | 1.02B | 1.02B | 1.02B | 1.01B | 1.01B | 1B | 1B | 995M | 995M | 990M |
| Dividend Payout Ratio | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - |