Only 36% of consumers say supermarkets consistently deliver the fast, hassle-free experiences consumers increasingly expect TORONTO, June 30, 2026 /PRNewswire/ - A2Z Cust2Mate Solutions Corp. (NASDAQ: AZ) a global leader in smart retail technology, today released new research showing a measurable gap between what consumers expect from supermarkets and what they say stores currently deliver. The report, The Expectation Gap in Physical Retail: Six Digital Age Consumer Expectations Reshaping the In Store Experience , examines how expectations shaped by digital commerce are influencing physical retail.
